Banner image

Our Social Programmatic Work

We invest in local programmes that focus on livelihoods, safe and dignified working conditions, educational opportunities and women’s empowerment.

We know we can’t do this alone, so we are building partnerships that aim to create real, lasting difference.

Access to clean water and sanitation

Access to clean drinking water and sanitation are basic human rights. We are committed to respecting these rights and are taking steps to help improve access to facilities that are safe, suitable and built to last on the tea gardens we source from. This issue is particularly common in several of our sourcing regions including those in India, Kenya and Sri Lanka, and is compounded by the fact that tea workers and their families usually live on site where there are may not always be enough decent toilet facilities.Working with suppliers, our aim is to ensure that all tea gardens and estates we source from have adequate and equitable access to water and sanitation facilities.

Our impact so far:

  • 3,596 latrines
  • 346 water points
  • Benefiting more than 18,700 people across India, Kenya and Sri Lanka

What we’re doing now:

  • Identifying sanitation gaps through our Twinings Community Needs Assessments
  • Developing costed three- to five-year plans that address the unique needs of each region
  • Working with producers, non-governmental organisations, like-minded suppliers and other partners to identify and implement locally suited, sustainable solutions

Working to improving the lives of women in our supply chain

Women make up around half the workforce of the tea gardens and smallholder farms we source from. Yet they often face systemic challenges including discrimination and gender-based violence and harassment (GBVH), as well as limited access to education, health services and economic resources.

Empowering women is not only central to respecting human rights but also essential to strengthening communities and building a more inclusive and resilient supply chain. We’ve been rolling out a dedicated GBVH policy across our tea supply chain and providing suppliers with training and resources on best practice where appropriate. We’re also actively investing in a range of ongoing programmes and industry partnerships to support women throughout our sourcing regions.

What we're doing:

  • Supervisor training: In Kenya, we’ve trained 958 supervisors across three tea gardens on preventing, identifying and responding appropriately to GBVH.
  • Women’s Safety Accelerator Fund (WSAF): With other brands, we’re funding partners of this programme – active in 98% of our suppliers’ tea estates in India – which runs awareness and training sessions for managers, tea workers and wider communities. It also supports women and girls who have experienced discrimination, harassment or violence.
  • Community Development Forums: In Indonesia, we’re supporting these decision-making platforms, which bring together tea workers, managers and community leaders to identify and resolve issues together. The model promotes the representation of women in workers’ unions and workplace leadership committees.
  • Farmers’ Voice Radio: In Kenya, we’ve supported the broadcast of a radio series designed by and for women smallholders with information on farming, health, family planning and gender equality, in partnership with the Lorna Young Foundation and the National Organisation of Peer Educators.
Our Social Programmatic Work - Case study

Empowering Women in Indonesia’s Tea-growing Communities

Women make up a third of the workforce on the eight gardens in Indonesia where we source more than 7% of our tea. Due to systemic issues, they often face low pay, insecure employment and exclusion from decision-making.

In collaboration with other like-minded brands, we’re supporting Community Development Forums (CDF) on three tea estates in West Java, to support the empowerment of Indonesia’s female tea workers.

These participatory decision-making platforms bring together tea workers, plantation managers and community leaders to collectively identify and resolve issues. The CDF model promotes the representation of women in workers’ unions and workplace leadership committees and training on topics such as financial literacy and leadership skills. It also aims to embed a formal structure for open dialogue with management in tea communities, so that its impact endures far beyond the lifetime of the project.

Humanitarian charity CARE International and Chrysalis developed the CDF model, which is implemented in Indonesia by its local partner Yayasan CARE Peduli (YCP).

Activities so far on the three estates include:

  • Training for workers on family finance management, leadership and communication.
  • Workshops for male workers on how advancing gender equality and eradicating gender-based violence can uplift whole communities.
  • The establishment of women and children protection task forces to raise awareness and strengthen community-based mechanisms.

Our impact so far:

  • More than 700 workers have been directly (and 2,890 indirectly) reached through CDFs on Indonesian tea estates.
  • We’ve seen increased female participation in village planning and strengthened leadership and communication skills. Women on the estates are also more confident and receiving better recognition from local authorities.
“I have broadened my knowledge and boosted my confidence to take on community roles and lead public discussions. I now feel empowered, with improved self-esteem and a belief that I can contribute to improving my community.”

Iim, CDF Committee Member