ABOUT
Sourced with Care

Launched in 2016, Sourced with Care is Twinings’ tea and herbs responsible sourcing programme.
Every day, in gardens and farms across the world, hundreds of thousands of people grow, tend and harvest tea and herbs. We depend upon their skill and care for our fine ingredients and recognise the value they bring.
Sourced with Care aims to improve the lives of the communities where we source our tea and herbs. The programme focuses on three key areas: life opportunities; living standards; livelihoods and land.

Our Vision
Our vision is for healthier, happier, empowered, and sustainable communities in our supply chain.
OUR APPROACH
Our History
Twinings has been at the forefront of progress in the world of tea for more than 300 years.
It all began in a little shop on the Strand in London, where Thomas Twining first started selling tea. Since then, we have expanded into a worldwide premium brand, with over 500 blends of tea sold in more than 100 countries.
The world has changed a lot in that time – but the shop is still there and so is our passion for the finest tea, created with respect for the people and communities we source from.
OUR SOURCED WITH CARE JOURNEY
25 years of ethical sourcing milestones

Our impact so far
Sourced with Care 2023 progress
includes 173,000+ women whose lives have been improved by health interventions, 180,000+ community members we have reached through handwashing and hygiene programmes, and 6,000 farmers trained in sustainable agriculture practices.
READ PROGRESS REPORTMEET THE TEAM
“
I have seen first-hand the positive impact our work has on tea communities, and this is the most fulfilling part of my work.”
Céline Gilart
Director of Social Impact and Sustainability
“
I believe Sourced with Care will give Twinings tea drinkers more pleasure, for both taste on palate and conscience in mind.”
Hubert Chen
Ethical Sourcing Manager, China and Indonesia
“
Seeing the positive change our interventions generate in the health and wellbeing of community members is my greatest joy.”
Peris Ochieng
Ethical Sourcing Manager, Africa
“
Sourced with Care gives me opportunities to collaborate for change and apply ideas to drive ethical business agenda.”
Bipul Borah
Ethical Sourcing Manager, India and Sri Lanka
Lahari De Alwis
Ethical Sourcing Manager - Raw Materials
“
Working within a business gives you the power and influence to be a huge force for good – especially when you’re in a team like ours.”
Gabriella Wass
Social Impact Manager and Human Rights Specialist
“
I love the impact that we can make through our Sourced with Care programmes. It makes me believe everyone holds the power for change.”
Priscilla Zhu
Ethical Sourcing Manager - FMIP
“
Our work enables us to understand, find and provide solutions to tackle challenges for our suppliers and the communities they sustain around the world.”
Hernan Zunino
Nature and Climate Manager
Carina Hsuan
Communications and Learning Manager